Oct 25, 2020  
2019-2020 Catalog & Student Handbook 
    
2019-2020 Catalog & Student Handbook [ARCHIVED CATALOG]

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BUSN 1315 - Principles of Customer Service

3 credit(s)


This course applies basic knowledge and skills to develop customer-focused strategies necessary to maintain a competitive edge in the business world.  It emphasizes fundamentals, skill-building and practical ideas to keep satisfied customers. Three hours lecture per week. UD



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