Customer Service Technical Certificate

Fall	Credit Hours
ADMN 1305 - Business English	3
BUSN 1302 - Keyboarding with Word Processing	3
BUSN 1315 - Principles of Customer Service	3
BUSN 1370 - Spreadsheet Applications or INFS 1010 - Computer Applications	3

Spring
ADMN 1308 - Office Procedures or BUSN 1325 - Customer Service Methods	3
BUSN 1305 - Introduction to Business	3
BUSN 2380 - Principles of Marketing	3
Total	21

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