This course defines quality customer service and explains how that is achieved through effective communication skills. Students will gain understanding of techniques necessary for creating and maintaining customer-focused companies. Three hours lecture per week. (Prerequisite(s): BUSN 1315.) UD
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This course defines quality customer service and explains how that is achieved through effective communication skills. Students will gain understanding of techniques necessary for creating and maintaining customer-focused companies. Three hours lecture per week. (Prerequisite(s): BUSN 1315.) UD
