This program is designed to prepare students for work in the electronic office. The wide variety of courses provides opportunity for the student to increase understanding of the operation of business and professional offices.
Students have an opportunity to choose specialized areas of study including medical and legal.
To determine credit allowed by Certified Professional Secretary rating, recipients should consult the “Credit for Non-traditional Learning” section of the catalog and their advisor.
This program is not designed for transfer, although many institutions accept all or part of the course work toward the bachelor’s degree.
Administrative Assistant Concentration: Office Administration, A.A.S.
Administrative assistants perform various tasks requiring both technical skills and broad educational experience.
Summary of Required Hours
1In consultation with academic advisor, students may select appropriate Social/Behavioral Science, Mathematics/Natural Science and Humanities/Fine Arts elective .
2In consultation with academic advisor, students may select electives that meet career/college degree requirements.
Medical Assistant Concentration: Office Administration, A.A.S.
Medical assistants are multi-skilled personnel, specifically trained to work in ambulatory settings such as physicians’ offices, clinics and group practices, who are capable of performing administrative/office and clinical/ laboratory procedures.
Students applying for admission to the concentration must meet the admission requirements for the Medical Assistant Concentration. Admission and progression requirements are listed on the following pages.
The Cleveland State Community College Medical Assistant program is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of the Medical Assisting Education Review Board (MAERB). Commission on Accreditation of Allied Health Education Programs, 1361 Park Street, Clearwater, Florida 33756, (727) 210-2350.
Medical Assistant Concentration
The Medical Assistant concentration at Cleveland State Community College (CSCC) is a limited enrollment concentration. Contact the Business Department at (423) 478-6224 or (800) 604-2722, Ext. 224, for more information.
Medical Assistant Admission and Progression Standards
- All students wishing to enter into the Medical Assistant concentration must complete the following criteria:
- Be accepted for admission to Cleveland State Community College and comply with all college requirements.
- Remove any deficiencies as a result of admission assessment and complete the appropriate developmental studies courses prior to submitting an application to the Medical Assistant concentration.
- Complete an application to the Medical Assistant concentration through the Business Department. Application forms are available from the Director of the Medical Assistant concentration, Office Administration faculty members or from the Business Department.
- Meet the following requirements:
- Must have received a grade of “C” or better on the science course requirement in the curriculum within ten years prior to the date of admission to the concentration (see curriculum guide for recommended courses);
- Must have received a grade of “C” or better on college courses applicable to the Medical Assistant curriculum; and
- Must select elective course(s) in consultation with advisor.
- Courses in the Medical Assistant concentration must be taken in sequence and a maximum of five years is allowed from the date of admission to the concentration to complete the Medical Assistant courses in the Office Administration degree.
- Students taking any required course in the Medical Assistant concentration curriculum must make a “C” or better to progress. Grades below “C” will not be accepted. Students having taken a required Medical Assistant course twice without achieving a grade of “C” or above will be denied progression in the concentration.
- Students must maintain a current card denoting successful completion of the course in Professional CPR and First Aid for Healthcare Providers while in MDA 2100, 2120 and 2130. Appropriate charges* will be added to college fees. (*Pending TBR approval.)
- Students are required to purchase malpractice insurance through the college at the time of registration for MDA 2100, 2120 and 2130. Appropriate charges will be added to college fees.
- Applicants who are not admitted to the Medical Assistant concentration and wish to be considered for admission in a subsequent year should re-apply in the year in which they wish to enter. Applications should be submitted at least 30 days prior to registration for the term.
- Even though admission to the Medical Assistant concentration has been granted, admitted students will be required to satisfactorily complete a physical examination/health verification before enrolling in the required practicum component of the concentration. This will include a complete physical examination by a licensed practitioner, drug screening, TB skin test, tetanus booster if needed and Hepatitis B series if needed. Students will be required, during the course of the program, to demonstrate their physical and/or emotional fitness to meet the essential requirements of the concentration. Such essential requirements include freedom from communicable diseases, the ability to perform certain physical tasks and suitable emotional fitness. Any appraisal measures used to determine such physical and/or emotional fitness will be in compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990. Core performance standards for admission and progression which comply with the Americans with Disabilities Act of 1990 are available from the Business or Health Sciences Departments.
- The Medical Assistant and Office Administration faculty reserve the right to ask a student to submit to psychological testing and/or counseling if deemed necessary.
- Students will be required to meet all health guidelines of the agencies providing practicum. For example, health insurance may be required by some agencies. Not having health insurance could limit a student’s educational experience. Students are responsible for costs incurred from injury or illness while in the concentration.
- Problems with individuals who are admitted to the Medical Assistant concentration whose use of alcohol or consciousness-altering drugs interferes with their performance of educational activities will be handled in accordance with the departmental drug/alcohol policy. Failure to correct the problem will result in termination from the Medical Assistant concentration.
- Applicants who have had any license in any health care field suspended, revoked or denied or who have been the subject of disciplinary action could be ineligible to sit for the Certified Medical Assistant (CMA) exam even though they may successfully complete the concentration. It is the applicant’s sole responsibility to contact the American Association of Medical Assistants to determine eligibility for completing the CMA exam.
- Beginning with the administration of the January 2001 Certification Examination, felons are not eligible to sit for the examination unless the Certifying Board of the American Association of Medical Assistants grants a waiver based on one or more mitigating circumstances listed in the Disciplinary Standards. Individuals should contact the American Association of Medical Assistants for more information.
- Completion of the Medical Assistant concentration does not guarantee passage of the CMA exam. The national Certified Medical Assistant (CMA) exam should be scheduled after graduation.
- Students in the Medical Assistant concentration will be exposed to and required to perform tests on blood and body fluids, under supervision, which may include those with infectious diseases. Students will be required to perform tests, such as injections, venipuncture (drawing blood), and other invasive procedures on other students and have them performed on herself/himself, under supervision, while practicing in the lab. These procedures are performed under HIPAA, OSHA and CLIA guidelines and Universal/Standard Precautions. Any student refusing assignment to have these performed or performing them on another student or patient may be subject to dismissal from the program.
- Faculty policy statements concerning attendance, grading, progression and professional dress requirements are available upon request. Students will have the additional expense of uniforms, lab coat with patch, shoes, watch with seconds hand, blood pressure cuff and stethoscope. Transportation to and from class and practicum sites is the responsibility of the student.
- Students may be required by the practicum agency to undergo a criminal background check. If as a result of a required criminal background check a student is prohibited from a practicum affiliate agency, the student may be dismissed from the program.
Medical Assistant Readmission/Transfer
In addition to meeting the above criteria, applicants seeking readmission or admission by transfer should also be aware that such requests are considered by the Medical Assistant faculty/director on an individual basis and under consideration of recommended faculty/student ratio and the availability of clinical facilities.
Medical Assistant Transfer Students
- Must submit all official transcripts and appropriate course descriptions from any previous college programs.
- May be required to submit a letter of recommendation if a student is transferring from another Medical Assistant program.
- Should understand that Medical Assistant and other courses from other programs and colleges will be evaluated as well as CMA certification on an individual basis.
- May seek proficiency credit through exams in courses available through proficiency testing.
Medical Assistant Readmission Applicants
- Must apply to the Medical Assistant concentration prior to registration for the semester preceding the one in which readmission is desired.
- May be required to take re-entry, audit or independent study courses with special assignments.
- Will be considered only once for readmission if unable to progress academically in the Medical Assistant concentration.
Summary of Required Hours
1In consultation with academic advisor, students may select appropriate Humanities/Fine Arts elective
Medical Transcriptionist Concentration: Office Administration, A.A.S.
Medical transcriptionists are language specialists, specifically trained to work in hospital, clinical or remote settings, who are capable of audio interpretation and machine transcription of multi-dictator, multi-specialty medical records.
Summary of Required Hours
1Cooperative Education placements in the medical field must be prearranged one semester in advance with the Cooperative Education Office before students can enroll in the course. The academic advisor will help determine when the student is prepared for his/her internship.
2In consultation with academic advisor, students may select appropriate Humanities/Fine Arts and Social/Behavioral Sciences electives .
Office Applications Assistant Concentration: Office Administration, A.A.S.
This program is designed to provide basic office skills with an emphasis on computer software applications.
Summary of Required Hours
1In consultation with academic advisor, students may select electives that meet career/college degree requirements.
2In consultation with academic advisor, students may select appropriate Humanities/Fine Arts, Math/Natural Science, and Social/Behavioral Science electives .