Jul 20, 2019  
2019-2020 Catalog & Student Handbook 
    
2019-2020 Catalog & Student Handbook

Customer Service Technical Certificate


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Summary of Required Hours

Fall Credit Hours
ADMN 1305 - Business English   3
BUSN 1302 - Keyboarding with Word Processing  3
BUSN 1315 - Principles of Customer Service   3
BUSN 1370 - Spreadsheet Applications  or    3
   
Spring  
ADMN 1308 - Office Procedures  or  BUSN 1325 - Customer Service Methods   3
   3
   3
Total 21

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