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    Cleveland State Community College
   
 
  Sep 23, 2017
 
 
    
2017-2018 Catalog & Student Handbook

Customer Service Technical Certificate


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Summary of Required Hours

Fall Credit Hours
ADMN 1305 - Business English  3
   3
BUSN 1302 - Keyboarding with Word Processing  3
BUSN 1370 - Spreadsheet Applications  or    3
   
Spring  
ADMN 1308 - Office Procedures  or BUS 1410 - Customer Service Methods   3
  3
  3
Total 21

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