Oct 26, 2020  
2014-2015 Catalog & Student Handbook 
    
2014-2015 Catalog & Student Handbook [ARCHIVED CATALOG]

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BUS 1410 - Customer Service Fundamentals

3 credit(s)


 Defines quality customer service and explains how that is achieved through effective communication skills. Students will gain understanding of techniques necessary for creating and maintaining customer-focused companies. Three hours per week. UD



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