Apr 26, 2024  
2012-2013 Catalog & Student Handbook 
    
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2012-2013 Catalog & Student Handbook [ARCHIVED CATALOG]

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BUS 1410 - Customer Service Fundamentals

3 credits

 Defines quality customer service and explains how that is achieved through effective communication skills. Students will gain understanding of techniques necessary for creating and maintaining customer-focused companies. Three hours per week. UD


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