Aug 07, 2020  
2019-2020 Catalog & Student Handbook 
    
2019-2020 Catalog & Student Handbook [ARCHIVED CATALOG]

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BUSN 1325 - Customer Service Methods

3 credit(s)


This course defines quality customer service and explains how that is achieved through effective communication skills. Students will gain understanding of techniques necessary for creating and maintaining customer-focused companies. Three hours lecture per week. (Prerequisite(s): BUSN 1315.) UD



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