Mar 29, 2024  
2009-2010 Catalog & Student Handbook 
    
2009-2010 Catalog & Student Handbook [ARCHIVED CATALOG]

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BUS 1410 - Customer Service Fundamentals

3 credits


Defines quality customer service and explains how that is achieved through effective communication skills. Students will gain understanding of techniques necessary for creating and maintaining customer-focused companies. Three hours per week. UD



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